Senior Manager - Customer Success.DataCo
MTNRoodepoort, Gauteng, South Africa
Posted December 3, 2025
120000 - 180000 ZAR year
Full Time
About the Company
MTN is a leading telecommunications company operating across 16 African markets. Offering a range of services including voice, data, mobile financial services, and digital products, MTN is committed to innovation and corporate social responsibility. The company's focus on ICT and data solutions positions it as a key player in Africa's digital transformation.
Job Description
The Senior Manager - Customer Success will lead a team of customer success managers to ensure that our clients achieve their business goals through effective onboarding, adoption, and ongoing support. This role will also involve developing and implementing customer success strategies to drive revenue growth and customer retention.
Requirements
- Bachelor's degree in Business Administration or related field
- Minimum 8 years of experience in customer success management
- Proven track record of leading high-performing teams
- Strong communication and interpersonal skills
- Ability to analyze data and develop strategic plans
Benefits
- Health insurance
- Retirement plan
- Generous parental leave
- Performance-based bonuses
- Professional development opportunities