Technical Support Specialist
MTL CraftMississippi, United States
Posted October 1, 2025
Full Time
About the Company
Metalcraft of Mayville Inc. (MOM) is a leading metal fabricator and manufacturer headquartered in Mayville, Wisconsin, offering a comprehensive range of services including metal fabrication, machining, robotic welding, engineering, and more. With four divisions and seven facilities across southern Wisconsin, MOM is ISO 9001:2015 registered and NADCAP certified, providing high-quality products to large OEMs and other customers. The company's expertise in heavy metal manufacturing, automation, and truck assembly positions it as a distinctive player in the industry.
Job Description
This full-time Customer Service/Support position at SCAG Power Equipment in Brandon, MS involves handling customer technical support calls, assisting with warranty claims, and providing a team-oriented environment. The role focuses on maintaining documents and processes related to SCAG customers and dealers.
Requirements
- Excellent communication skills (written, verbal, and presentation)
- Detailed-oriented, organized, and able to multitask
- Self-motivated, autonomous, and with a positive attitude
- Team player and customer focused
