Dutch/German Speaking Technical Support Analyst

The Dutch/German Speaking Technical Support Analyst will provide frontline customer support and/or technical support via various communication channels like phone, chat, and email. Responsibilities include issue resolution, troubleshooting, customer retention, and maintaining high service quality.

Requirements

• High school diploma or equivalent
• College level preferred
• Previous working experience in a BPO and Customer Service
• Good knowledge of Microsoft Office
• Knowledge of WLAN
• Strong affinity to electronics and technology
• Knowledge of Bluetooth technology
• Excellent English, Dutch or German fluency

Benefits

• Cafeteria
• International environment
• Training and onboarding
• Modern office environment
• Career development opportunity