Specialist Customer Operations Europe

This position is within the central Customer Operations Team Europe, supporting our Wholesale Retailer, Travel Retail and Distributors for all order to cash transactions. The Specialist Customer Operations Europe will manage an assigned customer set of Key & Independent Accounts, build strong relationships with Sales, Marketing, Finance, Tax, Master Data, Warehouse and Business Analyst teams, and lead customer set up with MDM alongside Sales, Brand Managers & Brand Controllers for your assigned customers.

Requirements

• Minimum of 2-3 years’ experience working across EU countries within a fast moving and dynamic organisation (FMG or retail desirable)
• High standard of education
• Experience of working across international cultures
• Strong customer focus and ability to deliver results
• Order Management
• SAP or other ERP system
• Excel
• Ability to build strong relationships with key stakeholders within the business
• Great a prioritising and planning, with a positive attitude towards challenges and joy in working and communication with different people globally
• Collaborative attitude who can quickly adjust to changes in priorities/tasks
• Excellent English, written and spoken
• Excellent German, written and spoken
• French and/or any other European language considered an advantage

Benefits

• Equal opportunities employer