FSO Manager

The FSO Manager APMEA will lead a dynamic Service Delivery team, providing world-class technology services and support for tms in APMEA. The role involves planning, organizing, designing, and managing staff to provide technological assistance to the tms community.

Requirements

• Managing internal FSO team
• Providing best of class solutions, techniques, review of service delivery, time usage, reporting to ensure effective support levels and producing a high level of customer satisfaction
• Actively and consistently support all efforts to simplify and enhance the end user experience
• Building and promoting a highly collaborative and communicative environment across the team
• Representing the FSO group as an active participant in various strategic initiatives, projects, and business-related activities that directly impact the end user population

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development