CRM Specialist

Join our pack and help us revolutionise dog food! As our CRM Specialist, you'll own and elevate customer communications across email, SMS, and WhatsApp, turning lifecycle marketing into one of the most powerful growth and retention drivers in the business.

Requirements

• CRM strategy
• email
• SMS
• WhatsApp
• segmentation
• personalisation
• lifecycle marketing
• Klaviyo
• Shopify

Benefits

• Annual £250.00 Learning & Development budget
• Annual £100.00 Wellbeing budget
• Up to 2 weeks working abroad per year
• Monthly recognition through our Yappa of The Month programme
• 1 Volunteer day per year
• Subsidised employee groups
• Quarterly subsidised team events
• Exclusive discounts on Years and Years treats
• Lunch & Learn programme
• Casual dress
• Birthday off
• Ability to sell any unused holiday back to Years