Customer Success Manager
MongoDBSingapore, Singapore
Posted November 4, 2025
Full Time
About the Company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
Job Description
Customer Success Manager role at MongoDB in Singapore. Thrive in a high-ambiguity environment, operate autonomously, and maintain a customer-centric approach. Ideal candidate has 5+ years of experience in Customer Success, Account Management, or Client Services, with a passion for technology and advocating on behalf of customers.
Requirements
- 5+ years of experience in Customer Success, Account Management, or Client Services
- Background and passion for advocating on behalf of customers
- Mind for technology and ability to learn about MongoDB and databases
- Ability to act with a high level of autonomy
- Entrepreneurial mindset
- Team player and passion for collaboration
- Prior exposure to database, cloud, and infrastructure technology (plus)
- Proficiency in Bahasa language required
Benefits
- Generous parental leave policy
- Fertility assistance
- Supportive and enriching culture
- Employee affinity groups
