CRM Specialist. APAC

Grow your career in an international environment at Mölnlycke, helping to equip medical professionals with solutions to improve outcomes for patients. The APAC CRM Specialist is responsible for operating CRM platform and improving sales performance.

Requirements

• Drive OneCRM adoption and strengthen sales pipeline through seamless operations
• Support APAC commercial strategies with in-country CRM management and data analysis for actionable insights
• Lead CRM analytics and commercial insights and support sale rep performance improvement & sales outcome
• Territorial customer accounts management to track and monitor targeted accounts to improve sales process and commercial outcomes
• Daily salesforce operations to support APAC sales team requests/users
• Maintain the health and integrity of the Salesforce CRM system, ensuring data accuracy, system security, and user access control
• Develop and implement best practices for data entry, hygiene, and management within Salesforce
• Provide ongoing support, training, and documentation to Salesforce users across the organization, ensuring high adoption and proficiency
• Design, build, and maintain reports, dashboards, and visualizations in Power BI to track key sales metrics
• Utilize data extraction and manipulation to prepare data sets for detailed analysis and Power BI integration
• Translate complex data insights into actionable recommendations for commercial teams, sales leadership, and executive stakeholders
• Partner with sales leadership and sales representatives to transform data insights into effective sales strategies and tactics

Benefits

• Annual bonus in addition to your monthly salary and attractive benefits