B2C Ügyfélszolgálati Szakértő

The B2C Customer Service Expert supports the day-to-day operation of customer service activities for the Waste Management Public Service, participates in handling operational issues, and contributes to implementing long-term strategies for efficient and effective operation with improved customer experience.

Requirements

• Higher education degree
• Minimum 2 years of customer service experience
• Customer service process development experience
• MS Visio knowledge
• IT systems knowledge at user level
• Customer service systems and software knowledge
• SAP, Salesforce, DMS One experience

Benefits

• Annual cafeteria budget
• Private health insurance
• Annual bonus
• Dog-friendly office
• Employee benefits
• Fuel card at the MOL network
• Regular training and language courses
• Loyalty bonus for long-term commitment
• Leadership incentives
• Corporate iPhone