CityBee Estonia Customer Support Team Lead

Modus Mobility provides smart mobility solutions and seeks a Customer Support Team lead to join the CityBee team in Tallinn. The successful candidate will lead a young, energetic team and be responsible for customer support, process improvement, and team management.

Requirements

• Experience in leading a team in a fast-paced or customer-focused environment
• Strong written and verbal communication skills in Estonian and English, with knowledge of Russian a plus
• Strong organizational skills and a detail-oriented mindset
• Leadership qualities with a hands-on approach to problem-solving and process improvement
• A proactive, self-driven mindset with the ability to take initiative and see things through
• Adaptability and resilience, comfortable navigating change and making quick decisions in a dynamic environment
• A natural motivator and team builder, who brings positive energy, leads by example, and helps others grow

Benefits

• Health and Safety perks
• Flexibility at Your Fingertips
• Freedom to Flourish