Technical Product Owner- II (Engineering Manager - DevOps Team)
MindticklePune, Maharashtra, India
Posted August 5, 2025
Full Time
About the Company
Mindtickle is a leading Revenue Enablement Platform that helps businesses grow revenue and retain customers by improving performance in sales and customer support teams. Through its unified approach of on-the-job learning with customer engagement activities, Mindtickle captures data on rep behaviors, benchmarks them against ideal profiles, and provides personalized training and coaching. The company's platform is used by brands such as Cisco, Splunk, Henkel, Juniper Networks, and Janssen to enhance productivity for customer-facing teams.
Job Description
Mindtickle is seeking a Technical Product Owner/Engineering Manager to lead their DevOps and SRE functions. The role is crucial for enabling engineering speed, reliability, and scale by evolving tooling, maturing processes, and fostering a culture of engineering excellence. This position focuses on strategic enablement, standardization of observability, cost ownership, and improving incident response, ultimately driving productivity and resilience within the engineering organization.
Requirements
- 8+ years of experience in DevOps/SRE/Infrastructure engineering roles
- At least 2 years in a leadership or technical ownership capacity
- Strong understanding of CI/CD pipelines, infra-as-code, Kubernetes, Helm, monitoring systems (Prometheus, Loki, Grafana), and logging infrastructure
- Proven experience driving platform/tooling decisions and leading cross-functional prioritization
- Deep appreciation for clean separation of responsibilities, scalable ops, and enabling developers through great tooling
- Experience setting up or maturing on-call, release, or incident management processes
- Demonstrated ability to lead a team with empathy, foster psychological safety, and bring visibility to wins and work done
- Familiarity with cost tracking across cloud (AWS), Snowflake, or observability tooling rollouts
Benefits
- Lead the planning, prioritization, and execution of projects and operational tasks within the DevOps team
- Drive the consolidation and standardization of our observability, logging, monitoring, and release infrastructure
- Establish clear operational boundaries and runbooks between DevOps and other engineering teams
- Partner with stakeholders to drive cost governance, forecasting, and proactive optimization initiatives
- Improve the team’s execution health through regular grooming, sprint rituals, and retrospective learnings
- Guide incident response, RCA follow-through, and prevention planning in collaboration with the broader org
- Develop and mentor team members, ensuring distributed ownership, cross-skill coverage, and technical depth
- Drive security and access control hygiene in partnership with the platform, compliance, and security teams
