Guest Relations
Milwaukee BrewersMilwaukee, Wisconsin, United States
Posted December 16, 2025
Full Time
About the Company
Major League Baseball (MLB) is the premier professional baseball league in North America, consisting of 30 teams across the U.S. and Canada. MLB focuses on competitive balance, global expansion, and innovative digital platforms like MLB.TV and MLB Network to engage fans worldwide. The league prioritizes community relations, social responsibility, and diversity initiatives while driving growth through analytics, technology, and strategic marketing.
Job Description
The Milwaukee Brewers are seeking Guest Relations staff to provide excellent customer service to fans and guests at American Family Field. Guest Relations staff are responsible for welcoming, greeting, and providing stadium-related information and assistance.
Requirements
- High school diploma or general education degree (GED)
- Six to twelve months related experience and/or training
- Ability to communicate well and be friendly, knowledgeable, well-groomed, assertive and able to intervene in conflict situations
- Ability to provide excellent customer service to all fans and guests in a professional, respectful, and friendly manner
- Ability to work in all weather conditions
- Ability to stand for up to five (5) hours at a time
Benefits
- Ballpark discounts
- Recognition program and incentives
- Inclusive training and development opportunities aligned with Club values
