BDC Service Representative

MAG is renowned as the largest group of European brands, encompassing 14 brands on a 65-acre campus in Dublin, Ohio. We are hiring for a BDC Service Representative role in our call center service group.

Requirements

• Making over 100 outbound calls daily to schedule service appointments.
• Handling inbound service inquiries promptly and courteously.
• Following up with customers to ensure satisfaction and retention.
• Collaborating with the service team to maintain positive relationships.
• Maintaining accurate customer data and ensuring timely responses.
• Meeting and exceeding daily appointment goals

Benefits

• Hourly base pay with performance-based bonuses and commissions
• Premium healthcare benefits (medical, dental, vision)
• 401(k) with company match
• Employee vehicle leasing and service discounts
• Career mobility across 14 European brands
• Ongoing professional development