Billing Representative - Collections
Midwest Eye ConsultantsOhio, United States
Posted December 18, 2025
Full Time
About the Company
Midwest Eye Consultants delivers comprehensive eye care by integrating optometry and ophthalmology to offer both primary and secondary services. Their practice provides advanced diagnostics and treatments for conditions such as diabetic retinopathy, glaucoma, cataracts, and age‑related macular degeneration, while also offering eye exams, contact lenses, and optical goods. The clinic distinguishes itself with state‑of‑the‑art technology, a broad selection of affordable frames, and a commitment to a Total Patient Experience that emphasizes respect, education, and personalized vision solutions. Employees are dedicated to continuous learning and patient‑centered care, ensuring high‑quality outcomes across all vision health needs.
Job Description
With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.
Requirements
- Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
- Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
- Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
- Resolve coding and claim discrepancies with insurance companies.
- Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
- Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions.
- Respond to denied claims quickly and efficiently to ensure prompt payment.
- Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
- Assist with the education of the office staff to improve collections performance.
- Perform any other related duties as assigned by Supervisor.
- Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws.
- Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding.
- Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections.
- Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software.
- Work with ten-key calculators, computers and practice management software in a competent manner.
- Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act.
Benefits
- Competitive salary
- Benefits package
