Banker I
Middlesex Savings BankMassachusetts, United States
Posted August 15, 2023
Part Time
About the Company
Middlesex Savings Bank is a $6 billion mutual bank founded in 1835 to serve modest-income residents. The bank maintains its commitment to fair pricing, community service, and exceptional customer care, including a locally-based call center and high savings rates. Middlesex also supports local businesses through lending and banking products, fostering success across various industries. The company is known for its respect for work-life balance and recognition of employee contributions.
Job Description
The Banker I is responsible for representing Middlesex Savings Bank to customers and colleagues, promoting the Bank's values and mission, and ensuring excellent customer service. This role focuses on building strong customer relationships, achieving performance goals, and maintaining operational excellence within the branch. It involves managing customer transactions, recommendations, and providing problem resolution.
Requirements
- Develops an understanding of customers’ needs and expectations and offers products and services.
- Ensures quality and accuracy of work and maintains proficiency in regulatory compliance.
- Must possess knowledge of basic math and perform mathematical procedures.
- Must be able to work extended and weekend hours.