Front Office Supervisor - Providence Marriott Downtown

Meyer Jabara Hotels is seeking a Front Office Supervisor to join their team at the Providence Marriott Downtown. The successful candidate will be responsible for shift operations, supervising associates, and delivering exceptional guest service. The role requires a strong working knowledge of departmental SOPs, hotel LSOPs, and company policies, as well as excellent communication and financial management skills.

Requirements

• Demonstrate knowledge of the MeyerJabara Journey Philosophy and practices
• Train and supervise Front Desk and PBX associates
• Ensure delivery of outstanding guest service and successful check-in and check-out of guest rooms
• Support rate strategies and maximize walk-in potential revenue
• Promote complete guest and employee satisfaction