Guest Services Director

Lead and manage the Guest Services team, providing coaching, training, and support to ensure high standards of customer service and create a welcoming environment for every guest.

Requirements

• Proven experience in a leadership role within customer service, preferably in a recreational or athletic setting
• Strong interpersonal and communication skills, with a passion for creating positive experiences for guests
• Outstanding problem-solving capabilities and the ability to think quickly in high-pressure situations

Benefits

• 401(k)
• 401(k) Matching
• Dental Insurance
• Employee Discount
• Health Insurance
• Pet Insurance
• Paid Time Off
• Vision Insurance