UX / UI Designer
Metro Markets GmbHDusseldorf, North Rhine-Westphalia, Germany
Posted October 3, 2025
Full Time
About the Company
METRO Markets GmbH is a leading B2B commerce platform connecting millions of business owners worldwide. We empower entrepreneurs by providing a marketplace where they can focus on delivering exceptional customer experiences. Our unique value proposition lies in enabling seamless business relationships and innovation, making us a driving force in the future of e-commerce.
Job Description
METRO Markets is seeking a skilled Senior UX/UI Designer to shape critical phases of the customer journey for checkout and after-sales solutions. The role involves leading end-to-end design, collaborating with product and tech teams, and ensuring seamless, reliable, and trusted customer experiences. This is a dynamic and globally-minded position within a rapidly growing company.
Requirements
- Lead end-to-end UX and UI design for key after-sales experiences
- Develop user journeys, flows, wireframes, and interactive prototypes
- Apply service design methods to map end-to-end customer journeys
- Facilitate workshops and align stakeholders
- Translate requirements into usable solutions
- Collaborate within product and tech teams
- Conduct user research and usability testing
- Translate complex requirements into solutions
- Monitor performance and iterate on improvements
- Deliver high-quality UI design
Benefits
- Health and wellbeing support
- Flexible working hours
- Hybrid working
- Flexible home working
- Professional growth opportunities
- Referral program
- Team events
