System Administration Consultant

The System Administration Consultant delivers implementation and ongoing managed services, training, and other professional offerings to new and existing customers. The consultant will configure company products on behalf of clients, advise on best practices, and build strong business relationships.

Requirements

• Develop a strong understanding of the company’s software to educate clients and provide best practice recommendations.
• Partner with clients to develop and implement initiatives that support their goals and objectives.
• Collect business requirements and implement changes within the company’s Consumer, Opening, and Portal systems.
• Organize tasks to maximize productivity, efficiently use resources, and meet project timelines.
• Create deliverables for clients, review results, and provide recommendations using a consultative approach.
• Identify potential issues early, resolve them proactively, and communicate product improvements.
• Support effective communication with stakeholders throughout the project cycle.
• Provide proactive, responsive client service, ensuring questions and requests are addressed promptly.
• Contribute to knowledge sharing and service innovation initiatives within the team.