Spanish Speaking Customer Service for Telecommunications industry

Mercier Consultancy is looking for a Spanish-speaking Customer Service Representative for the Telecommunications industry. The role involves providing high-quality support to Spanish-speaking customers, troubleshooting technical issues, and assisting with account management and billing questions. The team prioritizes customer satisfaction in a fast-paced environment.

Requirements

• Fluency in both Spanish and English
• Strong verbal and written communication skills
• Excellent customer service skills
• Previous experience in customer service, particularly in telecommunications (a plus)
• Ability to manage multiple customer inquiries
• Detail-oriented with strong problem-solving capabilities
• Passionate about technology
• Familiarity with customer support software and CRM systems (advantageous)

Benefits

• Health Insurance
• Private Health Insurance
• Two Extra Salaries Per Year
• Support in Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course