Spanish Speaking Customer Service for E-commerce Department

Mercier Consultancy is seeking a fluent Spanish-speaking Customer Service Representative for their E-commerce Department. The role involves providing excellent customer support to Spanish-speaking clients, resolving issues, and contributing to a positive online shopping experience. Strong communication and problem-solving skills are essential.

Requirements

• Proficient in both Spanish and English
• Excellent communication skills
• Strong customer service orientation and problem-solving abilities
• Experience in customer service, especially in e-commerce
• Ability to manage multiple inquiries efficiently
• Detail-oriented with strong organizational skills
• Passion for online shopping
• Familiarity with customer support software and CRM systems (a plus)

Benefits

• Gross Salary
• Productivity Bonus
• Transportation Bonus
• Relocation Bonus
• Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Training