Nordic Speaking Customer Support for Automotive Insurance & Claims Department

Mercier Consultancy is seeking a Nordic-speaking Customer Support Representative to join their Client's Automotive Insurance & Claims Department. This entry-level role focuses on providing dedicated support to Nordic-speaking clients, assisting with insurance policies and claims, ensuring customer satisfaction, and contributing to knowledge sharing through training and feedback.

Requirements

• Fluency in Danish, Swedish, Norwegian, or Finnish languages
• Previous experience in customer support (insurance or automotive preferred)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple inquiries efficiently
• Familiarity with insurance processes
• Experience with customer support tools
• Proactive approach to customer satisfaction

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Support Finding Accommodation
• Fully Paid Training
• Free Greek Course
• More Benefits and Discounts
• Free Accommodation