French Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

Mercier Consultancy is seeking a French-speaking Customer Service Representative to join their Transportation Department, specializing in rail and shipping services. The role involves providing excellent support to French-speaking clients, assisting with bookings, inquiries, and resolving issues related to transportation services. Fluency in French is essential for effective communication and customer satisfaction.

Requirements

• Proficiency in both French and English
• Excellent communication skills
• Strong problem-solving abilities
• Past experience in customer service (transportation or logistics preferred)
• Ability to manage multiple inquiries
• Detail-oriented
• Strong organizational skills
• Passion for transportation
• Familiarity with customer support software and CRM systems is advantageous

Benefits

• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course