MATAplus Scheduler
Mid-South Transportation Management, Inc.Memphis, Tennessee, United States
Posted September 23, 2025
46380 - 46380 USD year
Full Time
About the Company
The Memphis Area Transit Authority (MATA) is a leading public transportation provider for the Memphis area, operating fixed route buses, paratransit vehicles, and vintage rail trolleys. With a ridership of millions annually, MATA plays a crucial role in connecting the City of Memphis and Shelby County, offering essential services to its diverse community.
Job Description
The Paratransit Scheduler at MATAplus is responsible for coordinating and optimizing daily paratransit trips to ensure safe, timely, and cost-efficient service for passengers with disabilities. This role involves scheduling, optimizing trips, adjusting schedules, communicating with riders and dispatchers, and monitoring performance metrics. A strong understanding of ADA regulations and agency policies is essential.
Requirements
- Schedule and optimize passenger trips using paratransit scheduling software.
- Adjust schedules in real time to accommodate cancellations and disruptions.
- Receive and process trip requests through various channels.
- Provide clear information to riders and dispatchers.
