Executive, Resorts Sales

Serve as a personal contact to premium guests through telemarketing to retain and increase loyalty, ensuring excellent customer service with Melco established standards.

Requirements

• Telemarketing experience, familiar with resorts marketing or integrated resorts preferred
• High school graduate or college education in Marketing or related field is an advantage
• Excellent telephone manner, be customer focused
• Good communication skills
• Proficient in English, Cantonese and Mandarin, other relevant language (Japanese / Korean / Thai) is an advantage
• Respond calmly and make rational decisions when handling customers’ needs
• Flexible working time, midnight shift not required

Benefits

• Flexible working time