Virtual Medical Assistant - Appointment Scheduler (On-Site)

We are looking for a Virtual Medical Assistant to join our team. The role involves answering inbound calls, making outbound calls, and supplying EMR notes. The ideal candidate should have a high school level education, healthcare BPO experience, excellent English proficiency, and strong communication skills.

Requirements

• Willing to work in our Cebu IT Park office
• At least High School Level with 6 months healthcare BPO experience
• Medical Allied Grad or Non-Medical Allied Grad
• Healthcare BPO experience is an advantage
• Excellent English proficiency with strong communication skills
• 25 wpm or faster
• Computer literacy (GMail, Google Sheets)
• Physically fit to work in a BPO setting
• Willingness to work overtime is a plus

Benefits

• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Free Mental Health Sessions
• Relocation allowance for new hires (from Outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)