Customer Service Consultant

We are seeking a polite and professional Customer Service Consultant to join our expanding department. The successful candidate will handle customer enquiries, process payments, manage complaints, and provide clear and accurate information about our products and services.

Requirements

• Excellent verbal and written communication skills in English
• Previous experience handling a high volume of customer calls
• Patient, empathetic, and calm approach to customer interactions
• Ability to perform well in a fast-paced, target-driven environment
• Self-motivated with a strong commitment to achieving individual and team goals
• Adaptable and willing to learn new processes or systems as required
• Positive attitude and a proactive approach to problem-solving
• Willingness to support colleagues through knowledge sharing and team development

Benefits

• Hybrid working option post probation
• Private Medical
• Pension contribution
• Maternity and Paternity leave (T&C's apply)
• Life Assurance
• Workcation options
• Sports Activity Subsidy
• Dedicated EAP
• Professional development opportunities
• Regular sports and social events
• Healthy food with comfortable on-site recreational facilities