Director Data Operations

The Director, Data Operations is a senior execution and transformation leader responsible for managing and evolving high-throughput, recurring data workflows across internal, offshore, and vendor-supported teams.

Requirements

• 8–10 years of experience in data operations, shared services, or digital/data delivery roles
• Proven experience in building and leading teams, with a track record of developing talent and elevating team performance
• Strong interpersonal, coaching, and conflict-resolution skills
• Ability to create clarity, set direction, and motivate teams in fast-paced environments
• Experience leading operational transformations involving AI/ML, RPA, or intelligent automation, especially in digital/data-heavy environments
• Experience managing hybrid teams (onshore/offshore/vendor) in high-volume environments
• Strong process thinking and experience with automation, RPA, or AI/ML initiatives
• Demonstrated experience creating and maintaining SOPs, dashboards, or operational playbooks
• Familiarity with data governance principles, data handling compliance, and audit readiness
• Comfortable working across business and technical teams to drive results

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance