Patient Advocate - Lititz, PA
Med-MetrixPennsylvania, United States
Posted November 10, 2025
Full Time
About the Company
Med-Metrix is a leading provider of Revenue Cycle Management solutions for hospitals, health systems, and physician practices. Leveraging proprietary technology, advanced analytics, and a highly trained workforce, the company optimizes patient experience, billing accuracy, and revenue recovery. Its portfolio spans revenue cycle, business intelligence, managed care improvement, physician advisory, contract and denial recovery, and patient accounting services. Med-Metrix distinguishes itself through a culture of continuous learning—offering tailored training via Med-Metrix University—and a commitment to empowering employees to grow and excel in a collaborative environment.
Job Description
The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits such as SSI/SSDI.
Requirements
- Valid Driver's License & Personal vehicle
- High school Diploma or equivalent
- 2–3 years of experience in a customer service
- Bilingual in Spanish (spoken and written skills)
- Ability to work at various client sites as needed
- Ability to work independently and be detail-oriented
- Ability to use the internet and learn databases
- Proficiency in Microsoft Office Suite
Benefits
- Health Insurance
- Retirement Plan
- Paid Time Off