Patient Access Representative - Flexible Shifts
Med-MetrixVirginia, United States
Posted December 3, 2025
Full Time
About the Company
Med-Metrix is a leading provider of Revenue Cycle Management solutions for hospitals, health systems, and physician practices. Leveraging proprietary technology, advanced analytics, and a highly trained workforce, the company optimizes patient experience, billing accuracy, and revenue recovery. Its portfolio spans revenue cycle, business intelligence, managed care improvement, physician advisory, contract and denial recovery, and patient accounting services. Med-Metrix distinguishes itself through a culture of continuous learning—offering tailored training via Med-Metrix University—and a commitment to empowering employees to grow and excel in a collaborative environment.
Job Description
The Patient Access Representative is responsible for addressing public needs, managing resources, and registering patients. They also maintain medical records, receive calls, and process paperwork. The role involves strong communication and problem-solving skills, as well as knowledge of Microsoft Office Suite.
Requirements
- High School Diploma or equivalent
- At least 1 year experience in a Healthcare environment
- Strong computer skills and knowledge of Microsoft Office Suite
- Strong interpersonal skills, ability to communicate well at all levels of the organization
- Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results oriented
- Excellent written and verbal communication skills required
- Gracious and welcoming personality for customer service interaction
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Paid Time Off
- Life Insurance