Manager, Case Management - Hospital Onsite

The Manager, Case Management is responsible for the day-to-day management of the Case Management department, supervising staff, staff assignment, staff recruitment, retention, and performance evaluation. The Manager serves as a resource/mentor for Case Managers, Social Workers, and other medical and hospital staff, and participates in the development and implementation of new initiatives to support excellence in patient experience and drive efficiency and efficacy of the case management operations.

Requirements

• BSN, Master's degree in nursing or health related field, including LCSW
• Experience with Case Management software desired (CarePort/Wellsky/MCG/etc.)
• Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively
• Advanced proficiency in Microsoft Office Suite, including experience in Excel financial modeling and analysis
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Benefits

• Retirement Plan
• Tuition Reimbursement