Representative, Customer Service II

The McLane team is a diverse group of professionals who work together to keep operations running smoothly. As a Customer Service Representative II, you'll handle non-routine customers and issues, provide accurate and consistent information and solutions, and maintain customer files to ensure up-to-date information.

Requirements

• High School Diploma or GED
• 2 or more years of customer service experience
• Ability to type 45 wpm and perform 10-key by touch
• Strong verbal and written communication skills, and organization and planning skills
• Knowledge and experience with all Microsoft office applications

Benefits

• Medical, dental, and vision insurance
• FSA/HSA
• Company-paid life insurance
• Vacation time and sick leave accrual
• Paid holidays
• 401(k) Profit Sharing Plan
• Pet insurance
• Parental leave
• Employee assistance programs
• Discount programs
• Tuition reimbursement program