Host/Hostess
Massanutten ResortVirginia, United States
Posted November 24, 2025
Part Time
About the Company
Massanutten Resort is a four‑season family‑friendly destination spanning 6,450 acres in the Shenandoah Valley, offering 2,700 timeshare units and hotel rooms to an annual visitor base of about one million. Its core offerings include skiing and snow tubing, two 18‑hole golf courses, an indoor and outdoor waterpark, and a full‑service spa, providing year‑round recreation for guests of all ages and abilities. A hallmark of Massanutten is its unwavering commitment to safety and exceptional customer service, with staff trained to embed the resort’s culture into every guest interaction. Employees benefit from comprehensive benefits, an ESOP, and access to resort amenities, fostering a collaborative, employee‑centered environment that drives memorable guest experiences.
Job Description
Responsible for providing excellent customer service to guests, maintaining supply of clean menus and rolled silverware, answering phones and providing information about the resort and surrounding areas.
Requirements
- Excellent customer service skills and phone etiquette
- Excellent communication skills
- Must be at least 16
- Previous restaurant experience (preferred)
- Basic computer and tablet skills (preferred)