Customer Happiness Executive - part time (20hrs)
marshmallowBudapest, Hungary
Posted November 12, 2025
Part Time
About the Company
Marshmallow exists to make migration easy, and we're committed to hiring people from all walks of life with the passion and skills needed to help us achieve our company mission.
Job Description
We are looking for a Customer Happiness Executive to join our Customer Operations Team. The successful candidate will provide real-time customer support via live chat, focusing on renewal-related inquiries and later handling cancellation cases. The role requires excellent communication skills, adaptability, and a passion for delivering exceptional customer service.
Requirements
- Previous experience in a customer-facing role
- Excellent written and verbal English communication skills
- Adaptable and comfortable with change
- Proactive in finding solutions
- Skilled at simplifying complex information for customers
Benefits
- Flexi-office working
- Learning and development
- Mental wellbeing support
- Competitive bonus scheme
- SZÉP card
- Sabbatical Leave
- Work From Anywhere
- Medicover Blue package
- All You Can Move membership OR Monthly BKK pass
- Monthly team social budget
- Bi-weekly office lunches
- Office tea, coffee and snacks