We are seeking a Quality Enablement Specialist - Digital Ads to support our sales team by ensuring call, email, and process quality across the entire sales funnel.
Requirements
- 2+ years of experience in sales QA, revenue operations, or a support Quality Assurance environment
- Strong attention to detail, coupled with the ability to write clear, actionable coaching feedback
- Experience with call recording/QA platforms and CRM reporting tools
- Understanding of digital media sales motions and standard sales stages
- Experience building formal QA scorecards and running calibration sessions
- Knowledge of compliance and brand standards within B2B marketing contexts
- Analytical skills for trend analysis and turning data into actionable insights
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision