Consumer Loan Specialist
Mariner FinanceRichmond, Virginia, United States
Posted November 6, 2025
Full Time
About the Company
Mariner Finance, founded in 2002 by leading consumer‑finance experts, offers a full suite of personal, auto, vacation, home‑improvement, and retail‑sales finance solutions across more than half the United States. The company differentiates itself through a customer‑centric approach that blends flexible, creative lending with exceptional service delivered from local, community‑rooted branches. Mariner’s nationwide presence is paired with a focus on tailoring loan options to individual needs, earning it recognition as the preferred consumer‑finance partner in the markets it serves. In addition to traditional lending, Mariner also provides IT and online‑lending platforms to meet evolving borrower expectations. Its core promise is that quality service remains a priority as the firm continues to grow.
Job Description
We are seeking a highly motivated Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will handle inbound customer support calls, manage outbound sales and collection calls, and work with customers to resolve delinquency. You will also be responsible for analyzing credit and financial information and consistently achieving monthly sales goals.
Requirements
- 1+ years of experience in a sales position
- High school diploma, bachelor's degree preferred
- Excellent written and verbal communication skills
- Ability to use various technologies and learn new programs
- Capable of creating and sustaining individual sales goals
Benefits
- Competitive hourly base with monthly bonus structure
- Health, dental, and vision insurance
- 401k and company matching
- 11 public holidays and 15 days PTO
- Education assistance program