Human Resources Generalist
MadewellLynchburg, Virginia, United States
Posted September 16, 2025
Full Time
About the Company
JCG is committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
Job Description
The HR Generalist is a key partner in supporting our Distribution Center associates and leaders by providing day-to-day employee relations guidance, coaching, and HR expertise.
Requirements
- Act as the first point of contact for day-to-day employee relations matters across the distribution center
- Conduct timely, thorough, and fair investigations into complaints, policy violations, and workplace incidents
- Coach and support leaders on performance management, including progressive discipline and creation of performance improvement plans
- Partner with leaders to deliver effective, documented feedback and support associate development
- Lead or support difficult associate conversations related to behavior, attendance, or performance
- Monitor ER trends and provide proactive support and training to leaders to prevent recurring issues
- Help drive a positive associate experience by ensuring fairness, consistency, and approachability in all HR touchpoints
- Assist in other generalist duties as needed, including but not limited to internal associate needs, on-call support, HR events, communications, and culture-building efforts