Front Desk Agent

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay, handling check-in and check-out processes, and ensuring a smooth and positive experience throughout their visit.

Requirements

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making