Project Manager
LucidyaAl Ahsa Governorate, Eastern Province, Saudi Arabia
Posted October 13, 2025
Full Time
About the Company
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions. Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform. Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.
Job Description
The Project Manager ensures organizational alignment and execution across all major projects. This role involves strategic planning, risk management, stakeholder management, vendor oversight, and performance monitoring. It's a position focused on maximizing project success while adhering to best practices.
Requirements
- 5+ years’ experience in project/program management, preferably in SaaS, or enterprise technology
- Strong background in strategic planning, project governance, and cross-functional delivery
- Proven ability to manage multiple complex projects simultaneously under tight deadlines
- Advanced knowledge of project management methodologies (PMP, Agile/Hybrid)
- Strong financial acumen; experience with cost modeling and ROI analysis
- Excellent stakeholder management and communication skills
- Analytical and problem-solving mindset
- Ability to work in a fast-paced, matrixed environment
- PMP or equivalent certification preferred
