Supervisor, Dining Services

The Dining Room Supervisor leads the dining room service to provide a high level of hospitality, service and satisfaction for residents and guests of the community. Supervises and trains dining room staff to ensure the cleanliness and organization of the dining room, and also a high quality in appearance, cleanliness, and service from the staff.

Requirements

• Consistently provides an enjoyable dining experience and ambiance for residents and guests through exceptional service.
• Supervises the dining room staff to help ensure proper service.
• Responsible for maintaining high standards for food, presentation and service.
• Receives and resolves complaints concerning food and service.
• Manages financial transactions.
• Serves as a liaison between the dining room and kitchen staff.
• Pays meticulous attention to detail relating to the appearance, neatness, cleanliness, layout, organization and safety of the dining room areas, equipment and fixtures.
• Completes daily inspections and weekly audits.
• Directs pre-meal meetings with dining room staff and/or relays information and policy changes regularly.
• Makes suggestions about improvements in dining room service procedures and layout.
• Maintains an inventory of dining room items.
• Helps in updating and refining policy and procedure manuals for service staff.
• Confirms that all dining room open and closing procedures have been completed and that the dining room and kitchen are secured at the end of each day.
• Ensures that local and state laws and the dining policies and procedures for the service of food, beverage and alcohol are consistently adhered to and understood.
• Ensures that special diets are followed and special utensils are provided when needed.
• Reports any issues or concerns about residents to nursing staff or food service management.
• Cross trains to cover duties for other housing locations.
• Covers other dining rooms as needed.
• Actively supports and participates in Quality Assurance Performance Improvement (QAPI) activities.
• Assists with special events, celebrations and projects.
• Performs other appropriate assignments and projects as required by Dining management.

Benefits

• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Generous Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!