Lloyds Banking Group - Customer Support - Slough

A full-time branch-based opportunity working 35 hours per week. Providing face-to-face support to customers in Lloyds and Halifax branches within a reasonable distance. Opportunities to transition into roles such as helping customers over the phone from home, delivering outstanding service remotely.

Requirements

• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Private medical benefit with BUPA
• Share schemes
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday (increases over time), with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies