Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first-class support.

Requirements

Responsible for retail operations, resources, and customer service within the branch.
Line management responsibility for the Weekend Retail Assistant.
Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
Ensuring all areas of the retail counter always conform to health and safety legislation.
Maintaining shelf availability through accurate completion of stock movement processes.
Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs
Working collaboratively with the operations and sales teams to ensure they are maximizing customer opportunity.
Minimising customer effort creating frictionless processes by ensuring a robust Click Collect process is placed and adhered to.

Benefits

Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first-class support.

Responsible for retail operations, resources, and customer service within the branch.
Line management responsibility for the Weekend Retail Assistant.
Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
Ensuring all areas of the retail counter always conform to health and safety legislation.
Maintaining shelf availability through accurate completion of stock movement processes.
Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs
Working collaboratively with the operations and sales teams to ensure they are maximizing customer opportunity.
Minimising customer effort creating frictionless processes by ensuring a robust Click Collect process is placed and adhered to.