Manager, Healthcare Operations

Manager, Client Results position responsible for operational oversight and performance management of Patient Support Services teams. Develops and implements strategies to enhance patient satisfaction and client ROI.

Requirements

• Bachelor's Degree in Business, Communications preferred, or 5+ years relevant experience in related field
• Proven experience in operational delivery
• Proven leadership competencies to include building teams, knowing the business, driving for results, and encouraging open exchange of ideas and knowledge
• Proven experience across multiple functions including customer service in a fast-paced, service/team environment (call center, customer service, marketing services)
• A highly motivated change agent that drives business-focused solutions
• Strong written, verbal and presentation skills with the ability to distill highly complex requirements into compelling business objectives
• Strong problem-solving abilities in complex, compliance regulated department

Benefits

• Comprehensive insurance
• 401(k) match
• Flexible vacation plan