Enterprise Customer Success Manager (Salesforce Certified)
LitifyNew York, New York, United States • New Orleans, Louisiana, United States
Posted August 26, 2025
80000 - 110000 USD year
Full Time
About the Company
Litify is an all-in-one legal technology platform that empowers law firms and in-house teams to enhance business performance through secure cloud-based solutions. With features like matter management, document generation, timekeeping, and analytics, Litify offers a comprehensive suite of tools for legal operations. The company's configurable workflows and powerful analytics engine ensure adaptability and efficiency, making it a leader in the industry.
Job Description
Litify is revolutionizing the legal industry with their all-in-one legal operating solution. They are seeking a Salesforce-certified Customer Success Manager for their Enterprise team in the Eastern US to join our expanding customer base. The role involves monitoring and managing client accounts, providing solutions, leading adoption, and driving customer growth. Litify offers a collaborative environment and a focus on innovation.
Requirements
- Monitor and manage a portfolio of 12-16 client accounts.
- Lead goal setting sessions and assist implementation teams.
- Provide best practices and recommend solutions.
- Monitor customer health and provide remediation plans.
- Coordinate with internal/partner resources to drive adoption.
Benefits
- Bonus
