We are looking for a Jr. Support Analyst to join our team. As a Jr. Support Analyst, you will be responsible for providing technical support and remote support to our customers, interacting with different areas such as Administration, Finance, Sales and Large Accounts.
Requirements
- Experience with technical support and remote support
- Knowledge of AutoSystem, Emsys, Posto Fácil, Seller and Empório (PDV, Management, Fiscal, Integrations) system
- Desirable knowledge of Postgres and SQL language
- Ability to understand attendance flows from areas such as ADM, Finance, Sales and Large Accounts
- Familiarity with systems such as Salesforce, chat tools and remote access
- Clear and efficient communication
- Patience and empathy in attendance
- Organization
- Teamwork
Benefits
- Hybrid work schedule
- Food allowance
- Meal allowance
- Birthday off
- Study grant and free courses
- Profit sharing and results participation
- Baby #soulinx on Board (program with various benefits for our dads and moms)
- My Pet Club
- Holidays & Co
- Wedding gift
- Medical assistance
- Dental assistance
- Life insurance
- Acolhe 360: program of support for the collaborator through a multidisciplinary team
- Partnership with Allya: super discounts in establishments around Brazil
- Vitta Prime Care: our digital hospital available 24/7 for you
- Partnership with fitness networks through WellHub