Customer Service Specialist
Limitless East MarketingCity of Rochester, New York, United States
Posted December 31, 2025
Full Time
About the Company
Limitless East Marketing is a full-service marketing agency that specializes in crafting data-driven strategies to elevate brand performance. The firm focuses on innovative campaign development, audience engagement, and measurable ROI for its clients. By combining advanced analytics with creative storytelling, it delivers solutions that inspire connection and drive tangible results. Its distinctive approach lies in redefining marketing possibilities through continuous innovation and a commitment to measurable success.
Job Description
We are seeking a dedicated and passionate Customer Service Specialist to join our dynamic team. In this pivotal role, you will be at the forefront of our customer interaction, representing our brand and ensuring that our clients receive the highest level of service possible.
Requirements
- Answer incoming customer calls and emails promptly and professionally
- Provide detailed information about products and services to customers
- Assist customers with order placements and modifications
- Address customer inquiries and resolve issues effectively and efficiently
- Maintain customer accounts by updating information and processing service requests
- Document customer interactions and transactions accurately
Benefits
- Competitive compensation and benefits package
- Supportive and welcoming team environment
- Opportunities for professional growth and development