Customer Service Associate

Customer Service Associate role involves providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The role requires agility, adaptability, and team work. The job involves creating and managing case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. Japanese language skillset is required to handle local market cases.

Requirements

• Any Graduation,Master of Pharmacy,Bachelor of Pharmacy
• 1 to 3 years of experience
• Language - Ability: Japanese - Elementary
• JLPT (N3 to N5)