Technischer Kunden-Support (m/w/d) – Photovoltaik & Elektromobilität
LichtBlick Energy as a Service GmbHCologne, North Rhine-Westphalia, Germany
Posted November 1, 2025
Full Time
About the Company
LichtBlick EaaS GmbH is a wholly owned subsidiary of LichtBlick SE, Germany's largest pure-play renewable energy provider. The company specializes in the SolarPaket, a comprehensive package offering premium hardware and smart services to make self-generated solar power simple and cost-effective. With end-to-end solutions including consultation, planning, and installation, LichtBlick EaaS is dedicated to creating a climate-neutral future.
Job Description
The role involves providing technical support to B2C and B2B customers regarding PV systems, smart meters, and charging infrastructure installations. This includes handling customer inquiries, coordinating project communication, and providing technical assistance. The position emphasizes teamwork, proactive problem-solving, and excellent customer service.
Requirements
- Completed technical training (e.g., electrician, mechatronician, technician).
- Solid technical understanding in photovoltaic and electromobility.
- Good communication skills.
- Confident use of digital tools.
- Team player with a hands-on mentality.
Benefits
- Home office
- Flexible working hours
- Dog-friendly office
- Comprehensive benefit program (Germany Card, Urban Sports Club, Givge Card, meal allowance, health insurance, job bike, employee discount)
