Hire Desk Controller

The job involves providing excellent customer service, liaising with customers, confirming their requirements, and developing strong relationships. The role also requires inputting information accurately onto the in-house CRM system, sourcing equipment, and adhering to company policy regarding pro-active sales procedure.

Requirements

• Experience in a customer facing role
• Ability to build strong rapport with customers
• Able to work as part of a team, supporting colleagues
• Excellent written and verbal communication skills
• IT literate with good knowledge of Microsoft Office applications
• Excellent organisational, administrative and time management skills
• Diligence and commitment to following tasks through and resolving problems
• Self-motivated with capability of working independently

Benefits

• 25 days Annual Leave (+1 per year capped at 30)
• Employee Assistance Program
• Enhance Family Leave
• Free Eye Tests
• Private Healthcare
• Professional Membership / Subscription
• Quarterly Incentive Program
• Training & Development Programmes
• Length of Service Awards
• Personal Milestone Acknowledgements
• Free Equipment Hire
• Free Parking