CUSTOMER EXPERIENCE REPRESENTATIVE.
LEXTORAHLagos, Lagos State, Nigeria
Posted February 13, 2013
Full Time
About the Company
Konga.com is building a new type of retail company with human, technological, and logistical systems to deliver products to customers' doorsteps in Nigeria.
Job Description
Customer Experience Representative receives customer requests, analyzes transactions, corrects records, and resolves customer questions related to orders. They maintain liaison with other departments for order completion and have knowledge of product line, prices, and delivery time.
Requirements
- One(1) years experience
- Knowledge and ability in English and grammar
- Pleasant telephone voice/manner
- Ability to operate simple office equipment
- Ability to compose correspondence